Terms & Conditions
Last updated: April 2026. Please read these terms carefully before entering any competition.
1. Promoter
These competitions are promoted by Lush Life Competitions ("the Promoter"), a company registered in England and Wales. By entering any competition, you agree to be bound by these Terms and Conditions.
2. Eligibility
Entry is open to UK residents aged 18 years or over, excluding employees of the Promoter, their immediate families, agents, and anyone professionally connected with the competition. The Promoter reserves the right to verify the eligibility of entrants and to disqualify any entrant who does not comply with these Terms and Conditions.
3. How to Enter
There are two ways to enter any competition. No purchase is necessary to enter or win. — PAID ONLINE ENTRY: Visit the competition page on our website, select your desired number of tickets, and complete payment securely by card or wallet. Your ticket numbers will be assigned and confirmed immediately. — FREE POSTAL ENTRY (No Purchase Necessary): You may enter any competition entirely free of charge by post. To do so, handwrite the following on a plain piece of paper or postcard: • Your full name • Date of birth • Full UK postal address • Email address • The exact name of the competition you wish to enter • The number of tickets you are requesting (maximum 1 free entry per competition, per person) Post to: Lush Life Competitions Ltd 66 Paul Street London EC2A 4NA Postal entries must be received before the stated draw closing date shown on the competition page. One free postal entry per envelope, per competition, per person. Multiple entries in a single envelope will be disqualified. Free postal entries are assigned ticket numbers in the same draw pool as paid entries and carry an equal chance of winning. The Promoter accepts no responsibility for entries lost, delayed, or damaged in the post. We recommend obtaining proof of postage, though this does not guarantee receipt. Any attempt to submit more than one free entry per competition may result in disqualification. The availability of a free entry route means these competitions are not lotteries under the Gambling Act 2005.
4. Draw Dates & Odds of Winning
The draw date for each competition is clearly stated on the individual competition page. The Promoter reserves the right to postpone a draw date where circumstances require, and will notify entrants via the website and email. Odds of winning: Your odds of winning the main prize are determined by the total number of valid tickets entered divided by 1. For example, if a competition has 1,000 total tickets, each ticket has a 1-in-1,000 chance of winning. The exact number of tickets available for each competition is displayed on the competition page. Winners are selected at random from all valid entries (paid and free postal) using a verifiable random selection process. The draw is final and binding. In the event of insufficient ticket sales by the stated draw date, the Promoter reserves the right to: (a) offer an alternative cash prize equivalent to a minimum of 80% of total ticket revenue received; or (b) extend the competition and re-draw at a later date. Entrants will be notified of any such change via the website and email.
5. Prizes
The prize for each competition is described in full on the individual competition page, including the prize description, estimated retail value, and any relevant conditions. Prizes are non-transferable and no cash alternative will be offered, except at the sole discretion of the Promoter. If a stated prize becomes unavailable due to circumstances beyond the Promoter's reasonable control, a substitute prize of equal or greater value will be provided. The Promoter will make reasonable efforts to arrange delivery or fulfilment of prizes within 28 days of the draw date. Winners may be required to provide proof of identity and age (18+) before a prize is released. The Promoter accepts no responsibility for prize delivery delays caused by third-party couriers or suppliers.
6. Instant Win
Where an "Instant Win" feature is available on a competition, each paid ticket purchased has a stated random chance of triggering an instant cash prize. The instant win outcome is determined at the time of purchase. Instant win prizes are credited to the winner's account wallet and may be withdrawn subject to the Promoter's withdrawal terms. The Promoter reserves the right to verify any instant win claim before crediting funds.
7. Winner Notification
The winner will be notified by email within 48 hours of the draw. If a winner cannot be contacted or does not respond within 14 days of notification, the Promoter reserves the right to offer the prize to an alternative winner selected from the remaining valid entries. Winners may be required to provide proof of identity and age before receiving their prize.
8. Publicity
By entering, winners agree to participate in reasonable promotional activity requested by the Promoter, including the publication of their first name, initial of surname, and general location (e.g. county or city) on the website and social media. No other personal information will be shared without the winner's explicit written consent.
9. Data Protection
Personal data provided by entrants will be used only for the purpose of administering competitions and, where consent has been given, for marketing communications. Data will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Entrants may request access to, correction of, or deletion of their personal data by contacting the Promoter. The Promoter will not sell or share personal data with third parties except as necessary to administer the competition or as required by law.
10. Liability
The Promoter accepts no responsibility for: (a) any technical failures affecting the website or entry process; (b) entries not received due to technical issues; (c) any loss, damage, or injury arising from participation in the competition or from acceptance, use, or misuse of any prize. Nothing in these Terms and Conditions shall limit or exclude the Promoter's liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded by law.
11. General
The Promoter reserves the right to amend these Terms and Conditions or to cancel, alter, or suspend any competition at any time where circumstances make this unavoidable, without prior notice. These Terms and Conditions are governed by English law and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. The Promoter's decision in all matters relating to competitions is final and binding.
12. Responsible Gambling
Competitions run by the Promoter are prize competitions under UK law and are not classified as gambling. However, the Promoter encourages responsible participation. If you feel you are spending more than you can afford, please seek assistance from appropriate support organisations. Entrants must be 18 or over.
13. Contact
For any queries regarding these Terms and Conditions, please contact: support@lushlifecomps.co.uk